Privacy Policy

Last Updated: June 2026

This Privacy Policy applies to your access to and use of the Richmond Private Wealth website, accessible through richmondwealth.com.au and related domains, as well as other websites, applications, and online services (collectively, "the Website" or "our Services"). The Website is provided and operated by Richmond Wealth Pty Ltd (ABN 80 112 222 778), trading as Richmond Private Wealth ("Richmond Private Wealth", "we", "us", or "our"), a company incorporated in Australia and holder of Australian Financial Services License (AFSL) number 461605 issued by the Australian Securities and Investments Commission (ASIC).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Data Controller

Richmond Wealth Pty Ltd is the data controller of your personal information. We are responsible for, and determine how your personal data is processed. If you have any questions about this Privacy Policy or how we handle your personal data, please contact our Privacy Officer at admin@richmondwealth.com.au.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you contact us through our website, participate in any interactive features of our Services, fill out a form, request a consultation, subscribe to our newsletter, or otherwise communicate with us. The types of information we may collect include your name, email address, phone number, financial information and any other information you choose to provide in connection with our advisory services.

Information We Collect Automatically

When you access or use our website, we automatically collect information about you, including:

  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies, local storage and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our website and your experience, see which areas and features of our website are popular and count visits. Local Storage similarly enables our website to store data securely in your browser, and unlike cookies, it is not sent to the server on every request. Web beacons are electronic images that may be used in our website or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see "Your Choices" below.
  • Log Information: We collect log information about your use of our website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our website.

Information We Collect From Other Sources

We may also obtain information from other sources. For example, we may collect information about you from third-party sources that help us understand your financial profile and needs, such as referral partners, publicly available information, or other financial institutions in accordance with applicable privacy laws.

Legal Basis for Processing

We process your personal information on the following legal bases under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs):

Performance of Contract: Processing your information is necessary to provide our financial advisory services to you, such as conducting financial assessments, preparing advice documents, or managing your ongoing advisory relationship.

Legitimate Interest: We process your information for our legitimate business interests, such as improving our services, understanding how our Website is used, preventing fraud, and maintaining the security of our practice.

Consent: In some cases, we process your information based on your consent, such as for certain types of marketing communications or when required by law.

Legal Obligation: We may process your information to comply with our legal obligations, such as those under the Corporations Act 2001, Australian Securities and Investments Commission Act 2001, and other financial services laws.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our financial advisory services;
  • Provide and deliver the financial advice and services you request;
  • Send you notices, updates, support and administrative messages relating to your engagement with us;
  • Communicate with you about our services, publications, and information we think will be of interest to you;
  • Monitor and analyse trends, usage and activities in connection with our Website;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Richmond Private Wealth and others;
  • Personalise and improve the Website and provide content or features that match your interests;
  • Link or combine with information we collect about you; and
  • Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With third-party service providers who need access to such information to carry out work on our behalf in connection with our financial advisory services. If you submit a request to us, we will provide you with a list of the third-party service providers with which we have shared information about you for the 12 months prior to your request;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process, or regulatory requirement, including obligations under the Corporations Act 2001 and ASIC regulations;
  • If we believe your actions are inconsistent with our client agreement or policies, or to protect the rights, property and safety of Richmond Private Wealth or others;
  • In connection with, or during negotiations of, any merger, sale of Richmond Private Wealth assets, financing or acquisition of all or a portion of our business by another company;
  • With your consent or at your direction;
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Third-Party Service Providers

We work with third-party service providers to perform various operations related to our Services. These providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes. Our main third-party service providers include:

  • Professional Software Platforms: Financial planning and client management software used to prepare and manage financial advice and client records.
  • IT Service Providers: Providers who assist with website hosting, security, and maintenance.
  • Compliance and Legal Advisors: Professionals who assist us in meeting our regulatory and legal obligations.

Each of these providers maintains their own privacy policies that govern how they use, store, and process the data they receive. We encourage you to review these policies for more information about their practices.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements under Australian law.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights Under the Australian Privacy Principles

Depending on your location in Australia, you have certain rights regarding your personal information under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). These may include:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure: You have the right to request that we delete your personal information in certain circumstances, subject to our legal retention obligations.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to request that we transfer the personal information we hold about you to another organisation, or directly to you, in certain circumstances.
  • Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
  • Right to Unsubscribe: You have the right to opt out of receiving marketing communications from us at any time.

If you are unhappy with your information being processed, shared or stored in line with the content of this policy, please contact us at admin@richmondwealth.com.au and we will work to address your concerns. Note that in order to maintain our accounting, tax and legal obligations we may be required to retain some private information about you even after processing a deletion request.

To exercise any of these rights, please contact us as described in the "Contact Us" section below. Please note that we may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

If you wish to make a complaint about how we handle your personal information, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Security

Richmond Private Wealth takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. These measures include encryption of personal data where appropriate, secure storage solutions, and regular review of our information collection, storage and processing practices.

As a holder of an Australian Financial Services Licence, we are also subject to ASIC's regulatory requirements regarding the security and integrity of client information.

International Data Transfers

Richmond Private Wealth is based in Australia and the information we collect is governed by Australian law, specifically the Privacy Act 1988 and the Australian Privacy Principles. Where we transfer personal data outside of Australia, we take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles in relation to that information, including through contractual obligations or ensuring the recipient is subject to comparable privacy laws.

By accessing or using our website or otherwise providing information to us, you understand that your information will be processed as described in this Privacy Policy.

Your Choices

Accessing and Updating Your Information

You may contact us to update or access the information you have provided. You may also request that we correct any inaccurate information we hold about you. Please contact us at admin@richmondwealth.com.au to make such requests.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

Marketing Communications

You may opt out of receiving promotional or marketing emails from us by following the instructions in those emails or by contacting us directly. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing advisory relationship.

Do Not Track

Some browsers offer a "Do Not Track" ("DNT") signal where you can indicate your preference regarding tracking and cross-site tracking. Although we do not currently employ technology that recognises DNT signals, we will only process your personal data in accordance with this Privacy Policy.

Children's Privacy

Our Website and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any personal information to us. If you believe that a child under the age of 18 has provided us with personal information, please contact us at admin@richmondwealth.com.au.

Financial Services Disclosure

Richmond Private Wealth holds Australian Financial Services Licence (AFSL) number 461605 issued by the Australian Securities and Investments Commission (ASIC). Our services are provided in accordance with the Corporations Act 2001 and other applicable Australian financial services laws.

We act as a financial adviser and planner. Our advice is provided in accordance with the best interest duty obligations under the Corporations Act 2001. We are independent, 100% privately owned, and have no ownership links to banks, fund managers or any other financial institution.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new Privacy Policy on this page and change the date at the top. We encourage you to review the Privacy Policy whenever you access our Website to stay informed about our privacy practices and the ways you can help protect your privacy. If we make material changes to how we treat our clients' personal information, we will notify you through email or by posting a notice on our website.

Contact Us

If you have any questions about this Privacy Policy, or to exercise your rights regarding your personal data, please contact us at:

Email: admin@richmondwealth.com.au

Website: https://www.richmondwealth.com.au

Mail: Suite 201, 26 Charles Street, South Perth WA 6151

Richmond Private Wealth is a Corporate Authorised Representative of Richmond Wealth Pty Ltd AFSL 461605